'Humility, empathy, and compassion are personal qualities that improve relationships among clinicians, patients, and families and affect clinical outcomes. Confidence is another attribute that characterizes many expert clinicians and is perceived positively by patients. On the other hand, overconfidence, arrogance, and narcissism detract from patient satisfaction, and may interfere with the ability to arrive at timely and accurate diagnoses.' Read the rest of this fascinating article by Susan Carr in the Newsletter of the Society to Improve Diagnosis in Medicine vol 1 (6) Nov 2014.
Nicola Cooper MBChB FAcadMEd FRCPE FRACP is a Consultant Physician and Honorary Clinical Associate Professor based in Derby, UK. She works with a team of educators and students at the Division of Medical Sciences and Graduate Entry Medicine teaching clinical reasoning.